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Plain English · Concept policy

Fair ticketing policy

Fair tickets. Real prices. Good nights. Six promises for our fictional ticketing service.

01

The first price is the final price.

Fees are shown next to the price, never added later.

02

Nothing is pre-ticked.

Donations, insurance and newsletters are opt-in or absent.

03

'Fast filling' means under 15% left.

Never a fake timer.

04

A random, fair queue for big on-sales.

Everyone who arrives before opening gets a random place.

05

Your name on your ticket.

It's checked at the gate for arena shows.

06

Face-value resale only.

Via Passback: 5% fee, waived for All Access.

07

The randomisation window

Everyone who joins Fair Queue before on-sale opening gets a random place when the window closes. Joining earlier within that window gives no advantage. The opening and closing times are shown before you join; refreshing does not improve your place.

08

Name-on-ticket

Arena tickets carry the holder’s name. At the gate, a photo ID must match that name. Each person in a booking has their own ticket and live Holopass code.

09

Transfer

Transfer a ticket once, up to 48 h before doors. The original ticket is invalidated and the new holder receives a new pass.

10

Passback

Passback resale is at face value, with a 5% fee. The fee is waived for All Access. The original holder cannot enter after the ticket is resold.

A portfolio concept.

These pages describe a fictional product. Outpass takes no real bookings, payments, applications or grievances.